General Questions

What is Jacket Stars?

Jacket Stars is an online-only premium outerwear brand operated by GLOBAL PRIME COLLECTIONS LLC. We specialize in high-quality leather jackets and statement outerwear.

Where are you located?

Our registered business operations are located at 10 PARKWOOD DR APT A, SOUTH AMBOY, NJ 08879. However, we operate strictly as an online store, delivering products directly to your doorstep.

Orders & Payments

What payment methods do you accept?

We accept all major secure payment options, including Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay.

Can I cancel or modify my order?

Yes, you can cancel your order for a 100% full refund within 24 hours of placement. Cancellations requested between 1 to 3 days incur a 25% fee, and cancellations requested within 7 days incur a 45% fee. No cancellations are accepted after 7 days.

Shipping & Returns

How long will it take to get my order?

Order processing and quality checks take 2 to 4 business days. Standard shipping across the United States takes approximately 5 to 12 business days.

What is your return policy?

We offer a 30-day return window from the date of delivery for incorrect fits, defective items, or damaged products. Items must be unworn, unwashed, and in their original packaging with tags intact. Please contact sales@jacketstars.com to initiate a return.